At Northern Plumbing and Softening, we are more than just a service provider – we are a local, family-owned business dedicated to serving our community with integrity and care. Rooted in Minnesota, we take pride in treating our customers like family. From the moment you reach out to us, you’ll experience the warmth of our hometown service, with every member of our team directly involved in the work we do. We offer reliable, personal service that’s backed by the values we hold dear: family, faith, and community.
Local and Family-Owned
As a local family business, we are committed to providing top-tier plumbing and water treatment services while maintaining the close-knit, personal touch that sets us apart. Whether it's the friendly voice answering your call or the trusted technician at your door, we believe in being there for you just like family would. Our team’s roots run deep in this community, and we are proud to offer service you can rely on.
Family-Driven Culture
Our team is made up of family members and close friends, many of whom have families of their own. We believe that when our employees feel supported at home, they bring their best to work. This family-driven approach fosters a culture of trust, teamwork, and loyalty, which directly translates into exceptional service for our customers.
Faith-Inspired Values
Our work is inspired by Christ's love, and we strive to honor Him in everything we do. Our commitment to excellence and customer care is rooted in our faith, and we aim to serve with kindness, honesty, and respect in every interaction. For us, service is more than a job—it’s a calling to do good work and glorify God in the process.
Core Values
1. Decency
At Northern Plumbing and Softening, we stand by honesty, integrity, and transparency. We believe in offering honest recommendations and ensuring that every service is done with the customer’s best interests at heart. Our sales approach is non-commissioned and pressure-free. We treat your home with the same respect we would our own, offering only what’s truly needed to fix your plumbing issues.
2. Cleanliness and Respectfulness
We pride ourselves on maintaining a clean and professional appearance. Our technicians arrive at your home in clean uniforms, with covered shoes, and clear name tags. After we finish the job, we guarantee to leave your home as clean, if not cleaner, than we found it.
3. Beyond the Fix
We don’t just fix plumbing problems—we aim to educate you on how to maintain and care for your plumbing system. Our goal is for you to feel confident and informed about your home’s plumbing, making sure that when we leave, you're equipped to handle future needs.
4. Caring and Qualified Employees
Our plumbers are not only experts in their field, but they genuinely care about your needs. They are licensed, highly trained, and committed to resolving your issues quickly, effectively, and affordably. We ensure that every job is done right, because we know that our license and reputation depend on it.
What Makes Northern Different?
1. On-the-Spot Service
At Northern Plumbing, we respect your time. Our trucks are stocked with everything we need to address almost any plumbing or water treatment issue immediately, eliminating the need for return visits. Unlike other companies, which may send a salesperson first, we send licensed professionals who can resolve your issue on the spot. This one-step process makes the whole experience quicker, easier, and more efficient for you.
2. Durable, Long-Lasting Products
We believe in providing high-quality products that stand the test of time. At Northern Plumbing, we never cut corners. We use only the best plumbing materials that are designed to last well beyond their warranty. We stand behind everything we install and want you to be satisfied with your service—not calling us back due to a product failure.
3. Expert Water Treatment Care
Water treatment is our specialty. Our team is highly trained and certified in water treatment technologies, ensuring that your home receives the best filtration and purification solutions. We don’t just install systems; we offer expert advice and service that guarantees the water in your home is safe, clean, and treated with the utmost care.
4. The Twin Cities Exclusive Hague Dealer
We are proud to be the exclusive dealer of Hague Quality Water systems in the Twin Cities. Hague is renowned for its durable, top-quality water treatment products, made in the USA. They offer the longest warranties in the industry, and we stand behind their commitment to excellence. We believe that Hague’s systems provide the best water filtration available, and we are honored to offer them to our customers.
